Before using magicplan, the GUS Groupe LeRiverain team faced a repetitive, manual process that slowed down every project. “Before magicplan, the project managers would draw a rough sketch of the plan and then we were forced to redraw it in the proper platform,” Mathieu explained. “We were working in duplicate.” It was clear that time and effort were being wasted on tasks that didn’t add value, so they began looking for a way to simplify their documentation process. “By talking with other franchisees and looking at the platform,” Mathieu said, “we decided to try magicplan.”
Adopting a new platform came with its challenges. “At the beginning it was a bit laborious,” Mathieu admitted, “but with the personalized training we received directly at our offices, everything clicked into place.” That hands-on support turned out to be a key part of their success. “The training that magicplan provided directly at our office allowed us to progress much faster and better understand how the system works,” Mathieu added. “We feel supported by you in this area, and with every suggestion we make, we feel that it reaches the right people and doesn’t just disappear into a void. We feel that there is real listening and that our feedback is important to magicplan.”
As GUS Groupe LeRiverain integrated magicplan into their daily operations, the difference became clear. “We are saving more and more time on our files, and the reports look more professional,” Mathieu said. “Both internally and for the project managers, we’ve gained time while also becoming more efficient.” Jonathan, the lead project manager, uses the platform every day. “I use the magicplan platform on a daily basis in my work, and I am very satisfied with it,” he said. “This tool allows us to work faster and more efficiently, which is essential in our field.”
Jonathan also shared a recent success story: “There are several, but recently I worked on a loss and had to draw several units. With magicplan, I was able to complete it much faster than other projects of the same scale we had done in the past.” The efficiency carried over into communication with insurers as well. “The reports generated for insurers are clear, complete, and well-structured, which greatly facilitates our communication and the processing of files,” he said.
The GUS Groupe LeRiverain team values the reliability of the platform and the responsiveness of the people behind it. “The project managers are using it more and more, and the feedback is very positive,” Mathieu said. “It allows us to save time on our projects. More and more, magicplan is becoming our main platform for project management.” Jonathan echoed that sentiment: “I would also like to highlight the quality of the support provided by the magicplan team. They are attentive to our needs, always available, and support us in continuously improving our use of the platform. It is truly a trusted partner in our professional day-to-day work.”
For GUS Groupe LeRiverain, magicplan has turned documentation from a slow, manual task into a smooth and dependable part of every project. What began as a way to eliminate duplicate work has become a daily tool that saves time, improves accuracy, and strengthens collaboration. In Mathieu’s words: “More and more, magicplan is becoming our main platform for project management.”
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